In Chapter 6 of our text challenges associated with negotiating with people from
In Chapter 6 of our text challenges associated with negotiating with people from different cultures is discussed. Does the downside of thinking about people as part of a cultural group outweigh the possible benefit of grouping people to help understand their values and anticipate their behavior? Discuss.
One example: From my understanding, not really because we don’t know much about that specific people’s cultural group values or behavior, especially their negotiation style approach. However, we do have a choice to educate ourselves and learn more about it. And that begins with communicating, active listening, or asking questions. It’s not a matter of ignorance but a matter of learning. As long as we don’t generalize a certain cultural group which results to a misunderstanding or verbal disputes, then that’s the most important note to take in high regard. Therefore, the downsides of negotiating with people from different cultures can be resolved if we learn to respect, understand, and accept their cultural emphasis of negotiating whether we agree with it or not. Everyone’s cultural interpretations are different, especially when it comes to social interaction. Also, a lot of people can be mixed with several cultural backgrounds that there probably not aware of. For the record, it’s not good to assume that everyone from different cultural backgrounds communicate, negotiate, and behave the same because that’s how racial discriminative biases or conflicts begin. For instance, the textbook states that defining a person by culture and using that cultural identity to predict values or behavior is inviting error. That’s why it’s a good idea to implement sensitivity or considerations regarding cultural understanding because it can help us prepare for negotiations by learning to interpret behavior and provide ideas on how to avoid impasse so negotiating value results can be concluded. Also, Cultural Awareness needs to be established because it can help negotiators or people avoid unintentional consequences of what we say or do, thus keeping us aware of what other cultural individuals might anticipate from our specific cultural identity in terms of our understanding capability. Secondly, another helpful approach is Cultural Considerations, it will benefit people or negotiators because it guides us to get a productive understanding towards other people’s cultures by avoid stereotyping. I like the example of John Wayne because it’s true that not all negotiators negotiate the same style as his. And not all Chinese negotiators negotiate like Charlie Chan. Everyone’s negotiating style varies differently, it’s just a matter of how they’re raised based on their cultural customs or values. As a result, effective negotiators will depend on cultural considerations and awareness so they can properly read the true meaning of the foreign negotiators verbal and nonverbal communications regarding needs, offers, and solutions. Without it, the negotiation can lead to communicational misunderstandings also known as wrong cross culture. For instance, the interaction between American and British negotiations using certain words that has a different meaning. According to linguistic expert Neil Payne, he stated that there was a negotiating misunderstanding of interpretation between a British negotiator and an American company. Its regarding the term “Tabling a Motion” which means don’t discuss specific points in the United States while in England it means let’s discuss specific points. This resulted in a verbal misunderstanding and wrong cross culture thus preventing a negotiation agreement from occurring. This is a good example on why whenever anybody negotiates, it’s important to be culturally considerate, informed, and aware because everyone communicates differently, the words or their behavior can have a different meaning or context. By acknowledging this, negotiators will have a strong chance of fulfilling a negotiation agreement resulting to a satisfying resolution outcome. advantaged, it may be more beneficial to view cultural identity as an aspect of a person to be respected and approached with genuine open-minded curiosity, even in the context of negotiation. Thereby, one would hope to not cause harmful offense at a minimum, and ideally, to form beneficial relationships through mutual respect.