Reflection Paper on a Conflict Management/Resolution Situation Goal: Write a pa
Reflection Paper on a Conflict Management/Resolution Situation
Goal: Write a paper describing your experience and/or observation of one of the following situations.
Employee Grievance Procedure. Explore the employee grievance procedure for the organization in which you work or for any other organization, and share your reflections on how the procedure aids (or hinders) the organization’s attempts at resolving conflict. To assist you, consider interviewing a Human Resource specialist in your company and discuss the company’s grievance procedure, as described in the “Personal Growth Exercise” in Chapter 3. Write a reflection paper based on this exercise and the questions posed. Please also consider the details regarding interest-based vs. rights-based approaches in Chapter 3 as you develop your paper.
Integrative Negotiations. Explore a negotiation in which you recently engaged or are about to engage (i.e., before the end of the semester), and share your reflections on how successful you feel the negotiation was and your effectiveness in negotiating an integrative outcome. To assist you, consider the suggestions in the “Personal Growth Exercise” in Chapter 11 to identify appropriate negotiation to attempt and on which to write a reflection paper. As you negotiate, be sure to evaluate the situation using the seven elements as described in the chapter. Also, after concluding the negotiation, assess how successful you were in meeting or exceeding your BATNA. Did you achieve it? How did your efforts compare to what you have managed to achieve in the past under similar circumstances when you did not utilize the integrative negotiation process? Further details regarding integrative negotiation are provided in Chapters 11 and 12 of the text.
Mediation. Explore a mediation in which you were a party or the mediator, or which you have observed or studied, and share your reflections on how effective the mediation was in achieving an outcome that was mutually beneficial for all parties involved. To complete this assignment, consider studying mediation and how mediations are conducted in various situations as described in the “Personal Growth Exercise” in Chapter 13. Further details regarding mediation are provided in Chapter 13 of the text. Criteria: The paper must contain a minimum of three in-text references from sources that support your conclusions, reflections and observations. All references should conform to APA style for referencing your work. Your references may be taken from: books, periodicals, journals, or lectures. However, all references must be from credible sources. You may include The Conflict Survival Kit as one of your references.
The paper must be 1300-1500 words in length (not including your title page and reference page. The paper should be in APA format and contain correct grammar, punctuation and spelling. It is highly recommended that you have someone who is knowledgeable about spelling and grammar proofread your paper before submitting it. The paper is to be submitted as a Word Document.
Grading criteria: To receive full credit (i.e., an “A”), the paper must reflect sound reasoning, critical thinking, thoughtful analysis, and a logical connection between the supporting references cited and the key observations and conclusions made. Less than full credit will be awarded for papers that do not fully reflect these criteria. The grade awarded for the paper will depend on how much the paper deviates from these criteria.
use the books as a source i linked it in uploaded files